Resumé

PROFESSIONAL summary

Versatile professional and experienced UX designer who brings a diverse background in fast-paced, customer-centric sales and account management roles. Fluent in empathy, problem-solving, and collaboration. My passions lie in creating intuitive and innovative user experiences informed by real human needs. Seeking a dynamic and growth-oriented role with a purpose-driven company.

Design projects

Corporate Website Launch (NDA)

October 2023 - December 2023

  • Acted as the sole designer for the launch of a large regional healthcare company's website, overseeing the end-to-end development and ensuring adherence to project timelines and objectives.

  • Constructed a design system, wireframes, and a high-fidelity prototype, as well as executed design decisions pertaining to information architecture, content design, responsiveness, and visual imagery.

Push (Mobile App MVP)

2023

  • Developed an MVP, from concept to high-fidelity mock-ups, based on in-depth user research and observation. The prototype enables skateboarders to explore fresh spots, connect with fellow enthusiasts, and organize skate events through a designated calendar.

Adi-Fit (In-App Feature)

2023

  • Conducted user interviews and usability tests, uncovering pain points in the shoe purchase process within the Adidas app. Utilized the potential of LIDAR Technology to conceptualize a feature that allowed users to virtually analyze shoe fit and the features right for them.

SKS Law

2022

  • Revitalized and rebranded a local law firm’s website, leveraging insights from market research, user interviews, and usability testing.

Mirror (Brand Redesign)

2022

  • Conceived of a new clothing brand and developed all necessary assets for a hypothetical web launch grounded in market research.

Work EXPERIENCE

Freelance Designer

October 2023 - Present

  • Craft compelling user experiences for a variety of industries by blending creativity with technical expertise. Ability to manage multiple confidential projects concurrently, prioritizing tasks and deadlines to meet client expectations.

Customer Success Professional and Bartender

2013 - December 2023

  • Prior to pursuing a career in design, I spent nearly a decade in B2B2C sales and account management roles across home healthcare, real estate, and start-ups. While undergoing my UX certification, I fulfilled a different type of client-facing role: friendly neighborhood barkeep at Lustre Pearl East.

Education

BS Mass Communications

Old Dominion University, 2008-2012

UX Certification

Designlab UX Academy, 2023

skills

Design Systems

Design Thinking

Interactive Design

Presentation

Prototyping

Usability Testing

User Research

UX/UI Design

Visual Design

Wireframing

Toolbox

After Effects

Figma

Lightroom

Photoshop

Premiere Pro

Sketch

Webflow

Proficiency

CSS

HTML

JavaScript

PERSONALLY

Swiss Army Knife

Spotify maestro

Vans Enthusiast

"Why" wonderer